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120 Liberty Street
(848) 305-9945

Professional Diagnostic Techniques We Use

Our approach to toilet repair begins with a comprehensive inspection that goes beyond surface-level observations. We utilize specialized tools including inspection cameras to examine internal passages, pressure gauges to test water supply adequacy, and dye tablets to detect silent leaks that might otherwise go unnoticed for months. This thorough evaluation ensures we identify all existing and potential problems during a single visit, saving you time and preventing future emergency calls.

Water pressure testing reveals whether inadequate supply pressure contributes to poor flush performance, while our cameras can detect hairline cracks in porcelain that might lead to catastrophic failure if left unaddressed. We also check the condition of wax rings, floor flanges, and water supply lines during every repair visit. These often-overlooked components play crucial roles in preventing water damage to your bathroom floor and the ceiling below. As a family-owned company dedicated to full transparency, we’ll explain our findings clearly and provide you with free estimates for any necessary installation services before proceeding with repairs.

Components We Regularly Replace and Repair

  • Fill valve assemblies control water flow into the tank and determine proper water levels
  • Flush valve systems including flappers, chains, and overflow tubes that regulate water release
  • Tank-to-bowl gaskets that prevent leaks between the two main toilet components
  • Wax rings and closet bolts securing the toilet to the floor flange
  • Handle mechanisms and trip levers that initiate the flush cycle

Modern toilets incorporate water-saving technologies that require precise calibration to function optimally. Dual-flush mechanisms, pressure-assist systems, and gravity-fed designs each have unique repair requirements that our technicians master through ongoing training and hands-on experience. We maintain extensive inventories of replacement parts for all major toilet manufacturers, enabling us to complete most repairs during the initial service call.

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When Toilet Replacement Makes More Sense

Sometimes replacing an aging toilet proves more cost-effective than continuing repairs, especially when dealing with outdated models manufactured before 1994 that use 3.5 gallons or more per flush. Current EPA WaterSense certified toilets use only 1.28 gallons per flush while delivering superior performance through improved hydraulic engineering. These efficiency improvements can reduce your water bill by up to 4,000 gallons annually per toilet, providing significant long-term savings that offset replacement costs.

Porcelain cracks, repeated component failures, and chronic clogging issues often signal that replacement time has arrived. We’ll help you evaluate whether repair or replacement better serves your needs, considering factors like fixture age, repair history, and bathroom renovation plans. Our financing options make toilet upgrades accessible regardless of your current budget situation, ensuring you receive the plumbing solutions you need without financial strain.

Maintaining Your Toilet Between Professional Services

Regular maintenance extends toilet lifespan and prevents emergency repairs. We recommend checking for silent leaks monthly by adding food coloring to the tank and watching for color appearance in the bowl without flushing. Cleaning rim jets with mineral deposit removers maintains optimal flush performance, while avoiding chemical tank tablets prevents premature deterioration of rubber components. Our technicians provide personalized maintenance recommendations based on your water quality and usage patterns during every service visit, helping you protect your investment and avoid unexpected breakdowns that disrupt your daily routine.

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What They're Saying
Customer Reviews

First Choice heating & cooling sent a very professional repair man named Angel who did an amazing job doing some electrical work to get my A/C unit working late on a Friday evening. He responded within hours and got the A/C up and running on this super hot day. Thank you Angel from First Choice in Metuchen, NJ! I highly recommend them!

Doris Cruz

I have depended upon First Choice for several years to address all my heating and cooling needs and have never been disappointed
Techs have always been knowledgeable and technically competent, in addition to which
courteous and respectful.
I would prefer my heating and cooling needs to be minor but at least I am comforted by knowing this company is always prepared to handle any issue which this household may face, thus I highly recommend First Choice

John M

I had my annual maintenance today for my boiler and mini splits and couldn’t be happier with the service. Angel Garcia from First Choice Plumbing and HVAC went above and beyond. He was patient when I asked questions, very thorough, and took great care of everything like it was his own home. You can tell he truly loves what he does, and that the company really values its people. Highly recommend Angel and the First Choice team!

Chris R

Dave and Eli from First Choice did an excellent job installing a toilet in my home. They arrived on time, were professional and clean, and completed the work quickly with top-quality results. Highly recommend!

Gvido T

Had a plumbing, piece of water brass pipe replaced under deck and valve installed. Eli was great in giving few different options and suggestions for best method. I was very
happy with same day service and work.

Rupal B

A service person named Angel quickly diagnosed and fixed the issue with my AC. He was very professional. I was so happy with the experience that I signed up for a yearly maintenance contract. I found First Choice based on good local Facebook feedback and I am so glad that I did!

Ann Marie Regan

We had Alex Dicrosta of First Choice come check our furnace today because it was leaking water when the AC was on. Alex diagnosed the issue quickly that it was a clogged pipe going from the water pump. He unclogged the pipe and confirmed that was the cause of the leak. Alex is extreme knowledgeable, friendly, and customer focused. He even checked the rest of the unit to make sure everything was working properly before he left. I will definitely request Alex the next time I need AC or heating service from First Choice.

Rich R

I had a leaking toilet and gave First Choice a call. They responded quickly and sent someone out the same day. Jordan was very professional, diagnosed the problem right away, and fixed it without any hassle. The leak is gone, and everything works perfectly now. Highly recommend!

Joan

The First Choice techs are always great but Angel was particularly outstanding today. He did a very thorough maintenance and cleaning check. He was super patient with all of my questions and really helped us plan out preventative maintenance on our system. Highly recommend Angel and First Choice!

Cassandra S

Angel Garcia is the best!!! First Choice has just been great about upgrading my systems. They are neat and their work is impeccable and very pretty. I have used them since 1987 and have no complaints. Angel has been wonderful about making sure we have what we need. He feels like my personal consultant, but all the folks there are so helpful and responsive. Highly highly recommend them.

Barbara M

We had 2 new hvac systems and a hot water heater replaced and WOW cannot say enough good things about all 4 guys that did the work. Efficient, caring, knowledgeable and all professional. We highly recommend First Choice, from our initial meeting with Ryan to the completion of the installation. Thank you for a perfect job!

Debbie D

5 Stars! We had a fantastic experience with First Choice. They installed two new HVAC systems for our business, and the team of Jeff, Ethan, and Joey was professional, efficient, and great to work with. Highly recommend!

Eddie M

First Choice came out today for my annual A/C maintenance, and I couldn’t be more pleased with the experience. Lenny Z was the technician — he was professional, courteous, and right on time. He made sure everything was running efficiently before he left. I highly recommend First Choice for anyone looking for reliable, top-notch service for their HVAC !

Howard Z

Angel came for a complimentary service after a new HVAC was installed this past winter. Angel was extremely helpful and informative. Was at the house for about an hour showing me different ways to have better airflow and also switched out filters. Would highly recommend !!

Joseph G