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120 Liberty Street
(848) 305-9945

Effective Date: 01/01/2020

1. Agreement to Terms

These Terms & Conditions (“Terms”) govern your use of the website fccomfort.com (the “Site”) and services provided by FC Comfort (First Choice Plumbing, Heating & Air Conditioning). By accessing our Site or engaging our services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our Site and services.

2. Services

FC Comfort provides HVAC, plumbing, electrical, heating, cooling, and related home and commercial services. All services are subject to scheduling, availability, and applicable fees as agreed upon at the time of service.

3. Use of Website

  • You agree to use our Site only for lawful purposes.
  • You may not interfere with or disrupt the Site’s functionality or security.
  • All content, trademarks, logos, and materials on the Site are owned or licensed by FC Comfort and may not be copied, reproduced, or distributed without written consent.

4. Quotes and Payments

Any quotes provided are estimates and may change based on the scope of work. Payment is due as specified on your invoice or service agreement. We reserve the right to require deposits for certain projects. Late or missed payments may result in suspension or termination of services.

5. Cancellations and Rescheduling

Customers may cancel or reschedule services by contacting us at least 24 hours in advance. Missed appointments without notice may be subject to a cancellation fee.

6. Limitation of Liability

To the maximum extent permitted by law, FC Comfort is not liable for indirect, incidental, consequential, or special damages arising from the use of our services or website. Our liability is limited to the amount you paid us for the specific service giving rise to the claim.

7. Warranties and Guarantees

We stand behind the quality of our services and will address any issues as outlined in your service agreement or applicable warranties. Manufacturer warranties on products or equipment may also apply. Except as expressly stated, we provide no additional warranties, express or implied.

8. Indemnification

You agree to indemnify and hold harmless FC Comfort, its employees, contractors, and affiliates from claims, liabilities, or expenses arising from your use of our Site or services, violation of these Terms, or infringement of any rights of a third party.

9. Third-Party Links

Our Site may contain links to external websites or resources. FC Comfort is not responsible for the content, accuracy, or practices of those third-party sites.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately when posted on this page. Your continued use of our Site or services after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes will be handled in the state or federal courts located in New Jersey.

12. Messaging Terms & Conditions

By opting in to receive SMS/text messages from FC Comfort (First Choice Plumbing, Heating & Air Conditioning), you agree to the following terms:

  • Types of Messages: You may receive informational and promotional messages including appointment reminders, service updates, account notifications, and special offers.
  • Message Frequency: Message frequency may vary depending on your interaction with our services.
  • Rates: Message and data rates may apply as determined by your mobile carrier.
  • Customer Care: For help, reply HELP to any message, email us at privacy@fccomfort.com, or call (848) 305-9923.
  • Opt-Out: You can opt out at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further messages will be sent.

13. Contact Information

FC Comfort (First Choice Plumbing, Heating & Air Conditioning)
120 Liberty Street, Unit C
Metuchen, NJ 08840
Phone: (848) 305-9923
Email: privacy@fccomfort.com

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What They're Saying
Customer Reviews

We had Alex Dicrosta of First Choice come check our furnace today because it was leaking water when the AC was on. Alex diagnosed the issue quickly that it was a clogged pipe going from the water pump. He unclogged the pipe and confirmed that was the cause of the leak. Alex is extreme knowledgeable, friendly, and customer focused. He even checked the rest of the unit to make sure everything was working properly before he left. I will definitely request Alex the next time I need AC or heating service from First Choice.

Rich R

First Choice came out today for my annual A/C maintenance, and I couldn’t be more pleased with the experience. Lenny Z was the technician — he was professional, courteous, and right on time. He made sure everything was running efficiently before he left. I highly recommend First Choice for anyone looking for reliable, top-notch service for their HVAC !

Howard Z

First Choice heating & cooling sent a very professional repair man named Angel who did an amazing job doing some electrical work to get my A/C unit working late on a Friday evening. He responded within hours and got the A/C up and running on this super hot day. Thank you Angel from First Choice in Metuchen, NJ! I highly recommend them!

Doris Cruz

Angel came for a complimentary service after a new HVAC was installed this past winter. Angel was extremely helpful and informative. Was at the house for about an hour showing me different ways to have better airflow and also switched out filters. Would highly recommend !!

Joseph G

We had 2 new hvac systems and a hot water heater replaced and WOW cannot say enough good things about all 4 guys that did the work. Efficient, caring, knowledgeable and all professional. We highly recommend First Choice, from our initial meeting with Ryan to the completion of the installation. Thank you for a perfect job!

Debbie D

Angel Garcia is the best!!! First Choice has just been great about upgrading my systems. They are neat and their work is impeccable and very pretty. I have used them since 1987 and have no complaints. Angel has been wonderful about making sure we have what we need. He feels like my personal consultant, but all the folks there are so helpful and responsive. Highly highly recommend them.

Barbara M

I have depended upon First Choice for several years to address all my heating and cooling needs and have never been disappointed
Techs have always been knowledgeable and technically competent, in addition to which
courteous and respectful.
I would prefer my heating and cooling needs to be minor but at least I am comforted by knowing this company is always prepared to handle any issue which this household may face, thus I highly recommend First Choice

John M

The First Choice techs are always great but Angel was particularly outstanding today. He did a very thorough maintenance and cleaning check. He was super patient with all of my questions and really helped us plan out preventative maintenance on our system. Highly recommend Angel and First Choice!

Cassandra S

I had a leaking toilet and gave First Choice a call. They responded quickly and sent someone out the same day. Jordan was very professional, diagnosed the problem right away, and fixed it without any hassle. The leak is gone, and everything works perfectly now. Highly recommend!

Joan

A service person named Angel quickly diagnosed and fixed the issue with my AC. He was very professional. I was so happy with the experience that I signed up for a yearly maintenance contract. I found First Choice based on good local Facebook feedback and I am so glad that I did!

Ann Marie Regan

I had my annual maintenance today for my boiler and mini splits and couldn’t be happier with the service. Angel Garcia from First Choice Plumbing and HVAC went above and beyond. He was patient when I asked questions, very thorough, and took great care of everything like it was his own home. You can tell he truly loves what he does, and that the company really values its people. Highly recommend Angel and the First Choice team!

Chris R

5 Stars! We had a fantastic experience with First Choice. They installed two new HVAC systems for our business, and the team of Jeff, Ethan, and Joey was professional, efficient, and great to work with. Highly recommend!

Eddie M

Dave and Eli from First Choice did an excellent job installing a toilet in my home. They arrived on time, were professional and clean, and completed the work quickly with top-quality results. Highly recommend!

Gvido T

Had a plumbing, piece of water brass pipe replaced under deck and valve installed. Eli was great in giving few different options and suggestions for best method. I was very
happy with same day service and work.

Rupal B